Privacy Policy

1. Data Controller

PilotLinked is operated by Webkop GmbH
Dechant Thaller Straße 32
8430 Leibnitz
Austria
Email: support@pilotlinked.com

2. Data We Collect

2.1 Account Information

• Name, email address, password (encrypted)
• License number, certificates, flight experience (for pilots)
• Company details, VAT number (for organizations)
• Profile picture (optional)

2.2 Logbook Data

• Flight entries, aircraft details, routes
• Flight times, landings, remarks
• Weather conditions, crew information

2.3 Technical Data

• IP address, browser type, device information
• Usage statistics, error logs
• Cookies and similar technologies

3. How We Use Your Data

• Provide and maintain the PilotLinked service
• Process your logbook entries and generate reports
• Send service-related communications
• Improve our services and develop new features
• Comply with legal obligations
• Protect against fraud and security threats

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (hosting, email, analytics)
• Payment processor (Stripe) for secure payment handling
• Legal authorities when required by law
• Your organization (if you join through a company account)
• Other users (only data you choose to make public)

Third-Party Services: We use Stripe for payment processing. Stripe is PCI-DSS compliant and handles all payment data securely. We never store credit card information on our servers.

5. Data Retention

We retain your personal data as long as your account is active or as needed to provide services. Logbook data is retained indefinitely unless you request deletion. You can export your data at any time.

6. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at support@pilotlinked.com

7. Cookies

We use cookies for:

• Necessary: Authentication, security, session management
• Analytics: Understanding usage patterns (with consent)
• Functional: User preferences, language settings
• Marketing: Relevant communications (with consent)

You can manage cookie preferences through our cookie banner.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including: encryption, access controls, regular security audits, and secure data centers in the EU.

9. International Transfers

Your data is primarily stored in EU data centers. If we transfer data outside the EU, we ensure appropriate safeguards are in place (Standard Contractual Clauses).

10. Children's Privacy

PilotLinked is not intended for users under 16 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service. Last updated: August 2025.

12. Contact Us

For privacy-related questions or concerns: